![]() I could tell people were frustrated because they didn’t know exactly what documents they were going to need,” Jarmuz-Bamford said. “I saw people coming and going with documents in their hands. She wasn’t the only one who was turned away. “I had to get a state certified birth certificate, and a state certified license for my marriage,” Jarmuz-Bamford said. She brought her original birth certificate, and a marriage certificate issued from her church but still no luck. Jarmuz-Bamford said she was told her documents didn’t match so she tried again on Friday. “I had my passport, my social security card, and my old license,” Jarmuz-Bamford said. Jarmuz-Bamford is hoping the third time’s the charm when it comes to getting her license renewed. We reached out to the city and a spokesman tells me the documents must meet federal guidelines and we learned those federal guidelines were put in place following 9/11. So how do you get it right the first time? Janet Jarmuz-Bamford thought she brought all the paperwork she needed, but she was turned away. It’s been five years since new rules took effect that require extra paperwork to renew your driver’s license, but for many people, it can still take multiple trips to the DMV before getting it right.Ī Makakilo woman reached out to Action Line with her story telling us she tried to renew her license last week.
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